Remote Business Analyst – Data, Processes & Insights

Pearson; Providence (RI); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Annual incentive program

Remote work access

Job summary

Pearson Virtual Schools is seeking a Business Analyst to support data-driven decisions, process evaluation, and stakeholder collaboration across Product, School Operations, Technology, and Engineering. You’ll help translate business needs into actionable requirements and drive improvements for students, families, and educators.

The role emphasizes discovery, requirements management, governance support, and data insights, with opportunities to leverage AI and analytics to enhance user experiences

Qualifications

• 2–4 years of experience in Business Analysis, Operations Analysis, Process Improvement or Product Support.
• Experience gathering and documenting business and functional requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders.
• Experience using Salesforce or similar enterprise applications.
• Excellent written, verbal, and presentation communication skills.

Responsibilities

• Participate in discovery efforts to understand business problems, user needs, and opportunities.
• Conduct stakeholder interviews, process reviews, and requirements sessions.
• Analyze processes for optimization, automation, and efficiency.
• Document current and future-state business processes with structured techniques.
• Develop and maintain requirements, process flows, user stories, and acceptance criteria.
• Translate needs into documentation for product, engineering, and operations.
• Support governance reviews and track decisions, risks, and actions.
• Compare outcomes against defined objectives and success measures.
• Create dashboards and reports to communicate insights and KPIs.

Skills

Business Analysis

Operations Analysis

Process Improvement

Product Support

Salesforce

Communication Skills

Education

Bachelor's degree in Business

Bachelor's degree in Information Systems

Bachelor's degree in Analytics

Bachelor's degree in Education

Bachelor's degree in Technology

Tools

Salesforce

Jira

Confluence

Microsoft Power Platform

Job description

Pearson Virtual Schools is seeking a Business Analyst to support data-driven decisions, process evaluation, and stakeholder collaboration across Product, School Operations, Technology, and Engineering. You’ll help translate business needs into actionable requirements and drive improvements for students, families, and educators.

The role emphasizes discovery, requirements management, governance support, and data insights, with opportunities to leverage AI and analytics to enhance user experiences