Remote Building Systems Support Specialist

Acco Engineered Systems; Renton (WA); Remote; USD 88,480 - 111,000; Full time

Job summary

Acco Engineered Systems in Renton, Washington, is looking for an individual to apply their technical experience in supporting both internal and external customers. This includes providing technical support to field technicians and project managers while ensuring efficient operations of systems.

The ideal candidate will have at least three years of experience in HVAC service, possess excellent communication skills, and demonstrate a strong understanding of computer-operated systems. The position also includes monitoring alarms for building management systems and ensuring high customer satisfaction.

Qualifications

• 3+ years of experience in HVAC service required.
• Must have a valid driver’s license.
• Ability to work independently and manage tasks effectively.

Responsibilities

• Provide technical support to clients.
• Monitor alarms and manage system parameters.
• Create and deliver reports to clients.

Skills

Technical experience in HVAC

Excellent communication skills

Organizational skills

Customer service orientation

Computer skills

Education

3 years in HVAC service or customer service

Technical school training

Tools

MS Office Suite

TCP/IP network knowledge

Job description

Acco Engineered Systems in Renton, Washington, is looking for an individual to apply their technical experience in supporting both internal and external customers. This includes providing technical support to field technicians and project managers while ensuring efficient operations of systems.

The ideal candidate will have at least three years of experience in HVAC service, possess excellent communication skills, and demonstrate a strong understanding of computer-operated systems. The position also includes monitoring alarms for building management systems and ensuring high customer satisfaction.