Remote Broker Partnerships & Operations Specialist

SCAN Health Insurance; Oregon; Hybrid; USD 81,000 - 99,000; Full time

Benefits offered by this job

Robust Wellness Program

Generous PTO

eleven paid holidays per year

401(k) with employer match

Tuition reimbursement

Work-life balance

Job summary

SCAN Health Insurance is seeking a Broker Account Associate to support broker and agency partnerships, manage accounts, and coordinate training and communications. You will ensure compliance, assist with enrollment growth, and maintain accurate broker records across internal systems.

The role emphasizes relationship management, attention to detail, and strong customer service, with most work conducted remotely within Nevada counties and surrounding areas.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Marketing, Healthcare Administration, or related field.
• 5 years of experience in account management, sales support, customer service, health insurance, or broker relations preferred.

Responsibilities

• Broker Support & Relationship Management: serve as day-to-day contact for broker partners and escals.
• Account Management: assist in managing broker accounts to ensure contracts and compliance are met.
• Training & Communication: coordinate broker training sessions and communicate product updates to brokers.
• Sales & Operational Support: support enrollment and growth goals, distribute marketing materials, track activity.
• Compliance & Administration: ensure broker activities comply with CMS, state, and organizational guidelines; assist with licensing and audits.

Skills

Relationship-building

Attention to detail

Customer service

Communication

Time management

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Excel

CRM systems

Job description

SCAN Health Insurance is seeking a Broker Account Associate to support broker and agency partnerships, manage accounts, and coordinate training and communications. You will ensure compliance, assist with enrollment growth, and maintain accurate broker records across internal systems.

The role emphasizes relationship management, attention to detail, and strong customer service, with most work conducted remotely within Nevada counties and surrounding areas.