Broker Relations & Growth Specialist (Remote)

SHPCA SCAN Health Plan; Nevada; Híbrido; USD 81.000 - 99.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness program

PTO

Holidays (11) + floating holiday & PTO

401(k) with employer match

Tuition reimbursement

Remote/field work arrangement

Descripción de la vacante

SCAN Health Plan in Nevada is seeking a Broker Account Associate to support broker and agency partnerships as the primary contact for assigned Broker Account Executive escalations. You will provide operational support, coordinate broker activities, and ensure brokers have the tools and resources to succeed.

The ideal candidate has strong relationship-building skills, meticulous attention to detail, and a commitment to delivering exceptional service.

Formación

• Bachelor's degree or equivalent experience in Business, Marketing, Healthcare Administration, or related field.
• 5 years of experience in account management, sales support, customer service, health insurance, or broker relations.
• Experience with Medicare products or healthcare insurance is a plus.
• Knowledge of Medicare Advantage, Prescription Drug Plans, and broker distribution channels.

Responsabilidades

• Serve as day-to-day contact for broker partners and handle escalations.
• Respond to broker inquiries on products, plans, commissions, enrollment and operations.
• Maintain broker records and support performance reviews and growth initiatives.
• Coordinate broker training, webinars, and informational meetings.
• Ensure compliance with CMS, state, and organizational guidelines; manage licensing and audits.

Conocimientos

Relationship management

Customer service

Sales support

Communication

Educación

Bachelor's degree or equivalent

Herramientas

CRM systems

Microsoft Office

Excel

PowerPoint

Outlook

Descripción del empleo

SCAN Health Plan in Nevada is seeking a Broker Account Associate to support broker and agency partnerships as the primary contact for assigned Broker Account Executive escalations. You will provide operational support, coordinate broker activities, and ensure brokers have the tools and resources to succeed.

The ideal candidate has strong relationship-building skills, meticulous attention to detail, and a commitment to delivering exceptional service.