Broker Account Growth Specialist

SCAN; Lee Canyon (NV); A distancia; USD 81.000 - 99.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote/Field

Wellness program

Paid time off

11 holidays + floating holiday

401(k) with employer match

Tuition reimbursement

Work-life balance

Descripción de la vacante

SCAN is a nonprofit health organization delivering Medicare Advantage and coordinated care across multiple states. The Broker Account Associate role focuses on growing and retaining broker partnerships while providing operational support, training, and resources to brokers in the Nevada region.

The position emphasizes relationship management, account oversight, and adherence to CMS guidelines, with a predominantly remote/field work mode and a strong benefits package including PTO and wellness

Formación

• Bachelor's degree or equivalent experience in Business, Marketing, Healthcare Administration, or related field.
• 5 years of experience in account management, sales support, customer service, health insurance, or broker relations preferred.

Responsabilidades

• Serve as a day-to-day contact for broker partners and agency escalations.
• Respond to broker inquiries regarding products, plans, commissions, enrollment processes, and operational issues.
• Build and maintain positive working relationships with brokers and internal stakeholders.
• Support broker recruitment, onboarding, and retention initiatives.
• Monitor broker performance and participate in account reviews.
• Maintain accurate broker records within internal systems.
• Support the implementation of strategic sales and growth initiatives.

Conocimientos

Broker relations

Sales support

CRM systems

Data analysis

Customer service

Educación

Bachelor's degree in Business/Marketing/Healthcare

Herramientas

Excel

PowerPoint

Outlook

CRM

Descripción del empleo

SCAN is a nonprofit health organization delivering Medicare Advantage and coordinated care across multiple states. The Broker Account Associate role focuses on growing and retaining broker partnerships while providing operational support, training, and resources to brokers in the Nevada region.

The position emphasizes relationship management, account oversight, and adherence to CMS guidelines, with a predominantly remote/field work mode and a strong benefits package including PTO and wellness