Broker Relations & Growth Specialist - Remote

SCAN Health Plan; Nevada; A distancia; USD 90.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mostly Remote/Field (Nevada)

PTO and paid holidays

401(k) with employer match

Tuition reimbursement

Wellness program

Descripción de la vacante

SCAN Health Plan in Nevada (Nye & Clark Counties) is seeking a Broker Account Associate to grow and retain broker partnerships. You will act as the main contact for broker accounts, coordinate training, enrollments, and performance reviews while ensuring compliance and accurate record-keeping.

The role emphasizes relationship management, attention to detail, and collaboration with the Broker Sales team to drive enrollment growth and broker satisfaction.

Formación

• 5 years of experience in account management, sales support, customer service, health insurance, or broker relations.
• Experience working with Medicare products or healthcare insurance is a plus.
• Knowledge of CMS regulations and compliance requirements.
• Ability to coordinate training, events, and broker meetings.
• Strong analytical and reporting capabilities.

Responsabilidades

• Serve as a day-to-day contact for broker partners and agency escalations.
• Respond to broker inquiries regarding products, plans, commissions, enrollment processes, and operational issues.
• Build and maintain positive relationships with brokers and internal stakeholders.
• Assist in broker recruitment, onboarding, and retention initiatives.
• Monitor broker performance and participate in account reviews.
• Maintain accurate broker records within internal systems.
• Coordinate broker training sessions and distribute marketing materials.
• Track broker activity, leads, and market engagement.
• Support audits and ensure CMS/compliance guidelines are followed.

Conocimientos

Relationship management

Data analysis

Communication

Time management

Organizational skills

Educación

Bachelor’s degree or equivalent

Herramientas

CRM systems

Excel

PowerPoint

Outlook

Descripción del empleo

SCAN Health Plan in Nevada (Nye & Clark Counties) is seeking a Broker Account Associate to grow and retain broker partnerships. You will act as the main contact for broker accounts, coordinate training, enrollments, and performance reviews while ensuring compliance and accurate record-keeping.

The role emphasizes relationship management, attention to detail, and collaboration with the Broker Sales team to drive enrollment growth and broker satisfaction.