Broker Partnerships & Accounts Lead (Remote)

SCAN Health Insurance; New York (NY); Remote; USD 81,000 - 99,000; Full time

Benefits offered by this job

Robust Wellness Program

Generous PTO

11 holidays + floating holiday + 2volg

Job summary

SCAN Health Insurance seeks a Broker Account Associate to grow and retain broker partnerships across Nevada. You will be the primary contact for escalations, coordinate communications, and ensure brokers have tools and training to succeed.

The role emphasizes relationship management, CMS compliance, training coordination, and sales reporting. A bachelor's degree and relevant broker-relations experience are preferred.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Marketing, Healthcare Administration, or a related field.
• 5 years of experience in account management, sales support, customer service, health insurance, or broker relations preferred.
• Experience working with Medicare products or healthcare insurance is a plus.

Responsibilities

• Broker Support & Relationship Management: Serve as day-to-day contact for broker partners and agency escalations.
• Account Management: Assist in managing broker accounts to ensure contractual and compliance requirements are met.
• Training & Communication: Coordinate broker training sessions, webinars, and informational meetings.
• Sales & Operational Support: Support the Broker Sales team in achieving enrollment and membership growth goals.
• Compliance & Administration: Ensure broker activities comply with CMS, state, and organizational guidelines.

Skills

Broker relations

Customer service

Data analysis

CRM systems

MS Office Suite

Verbal & written communication

Time management

Organization

Relationship management

Education

Bachelor’s degree or equivalent experience in Business, Marketing, Healthcare Administration, or related field

Tools

CRM systems

Microsoft Office Suite

Job description

SCAN Health Insurance seeks a Broker Account Associate to grow and retain broker partnerships across Nevada. You will be the primary contact for escalations, coordinate communications, and ensure brokers have tools and training to succeed.

The role emphasizes relationship management, CMS compliance, training coordination, and sales reporting. A bachelor's degree and relevant broker-relations experience are preferred.