Remote BPO Semi-Voice Specialist - US Calls (Night Shift)

Evoke Technologies; United States; Remote; USD 3,200 - 4,800; Full time

Job summary

Evoke Technologies Pvt. Ltd. is hiring for a BPO Semi Voice Process position based in Hyderabad. Work From Home is available, with occasional office visits depending on business needs. Immediate joining is preferred and night shifts are required.

The role emphasizes strong verbal and written communication, outbound calling to US jurisdictions, and effective information gathering. Proficiency in MS Excel and MS Office is essential for daily tasks and coordination.

Qualifications

• Excellent verbal and written communication skills.
• Comfortable making frequent outbound calls to US jurisdictions.
• Strong research and information gathering skills.
• Proficient in MS Excel and MS Office applications.
• Strong follow-up, coordination and organizational skills.
• Willingness to work night shifts and in a fast-paced environment.

Responsibilities

• Handle BPO semi-voice processes for US clients.
• Perform outbound calls to US jurisdictions.
• Research and gather information as required.
• Maintain MS Excel and other MS Office records.
• Coordinate and follow up to meet deadlines.
• Work from home with occasional office visits if required.

Skills

Verbal communication

Written communication

Outbound calls

Research skills

Time management

Tools

MS Excel

MS Office

Job description

Evoke Technologies Pvt. Ltd. is hiring for a BPO Semi Voice Process position based in Hyderabad. Work From Home is available, with occasional office visits depending on business needs. Immediate joining is preferred and night shifts are required.

The role emphasizes strong verbal and written communication, outbound calling to US jurisdictions, and effective information gathering. Proficiency in MS Excel and MS Office is essential for daily tasks and coordination.