Remote Booking Specialist & Client Concierge

SWEET CAROLINA TRAVELS; Tampa (FL); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Onboarding and training

Professional tools and resources

Ongoing education and development

Continuing training opportunities

Supportive team environment

Job summary

Sweet Carolina Travels seeks an organized Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation. This fully remote role emphasizes accuracy, proactive communication, and a client-focused approach.

You will research accommodations, transportation, and activities, verify information, provide confirmations and updates, and support modifications.

Qualifications

• Excellent organization and attention to detail.
• Strong written and verbal communication.
• Customer-focused mindset and learning web-based platforms.

Responsibilities

• Communicate with clients to understand their requests and preferences.
• Research accommodations, transportation, activities, and related services.
• Coordinate booking and reservation details with accuracy.
• Review availability and options to present suitable choices.
• Verify names, dates, and other important information for accuracy.
• Provide clients with confirmations and updates throughout the process.
• Assist with modifications and special requests as needed.
• Maintain accurate booking records and documentation.

Skills

Organization

Communication

Research skills

Prioritization

Problem-solving

Customer service mindset

Job description

Sweet Carolina Travels seeks an organized Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation. This fully remote role emphasizes accuracy, proactive communication, and a client-focused approach.

You will research accommodations, transportation, and activities, verify information, provide confirmations and updates, and support modifications.