Remote Booking & Client Coordination Specialist

SWEET CAROLINA TRAVELS; Dallas (TX); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote work environment

Onboarding and training

Professional tools available

Job summary

SWEET CAROLINA TRAVELS is seeking a Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate will excel at researching information, communicating with clients, and handling multiple requests with high accuracy in a fully remote role. Onboarding and ongoing professional development are provided.

Qualifications

• Excellent organization and attention to detail.
• Strong written and verbal communication.
• Customer-focused mindset.
• Good online research skills.
• Comfortable learning web-based systems and platforms.
• Ability to prioritize multiple requests and deadlines.
• Strong problem-solving and follow-up skills.
• Previous customer service, hospitality, booking, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their requests and preferences
• Research accommodations, transportation, activities, and related services
• Coordinate booking and reservation details
• Review availability and relevant options
• Verify names, dates, and other important information for accuracy
• Provide clients with confirmations and updates
• Assist with modifications and special requests
• Maintain accurate booking records and documentation
• Follow up on outstanding information and upcoming arrangements
• Communicate with service providers as necessary
• Provide professional client support throughout the process

Skills

Organization

Communication

Customer focus

Research skills

Learning platforms

Prioritization

Problem solving

Booking experience

Job description

SWEET CAROLINA TRAVELS is seeking a Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate will excel at researching information, communicating with clients, and handling multiple requests with high accuracy in a fully remote role. Onboarding and ongoing professional development are provided.