Remote Booking Coordinator — Organized, Detail‑Driven

Catalystcareernetwork; Durham (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Ongoing support

Skills development

Growth opportunities

Job summary

Catalystcareernetwork is seeking a Booking Coordinator who thrives in a remote setting, delivering organized, friendly, and accurate support to customers seeking reservations. You will manage research, options, and details to ensure smooth bookings and professional interactions.

The role emphasizes research, communication, and meticulous record-keeping, with a focus on timely responses and high-quality customer service. Flexible scheduling and ongoing training are offered to support growth.

Qualifications

• Strong organizational and communication skills required.
• Excellent attention to detail and customer focus.
• Experience with online platforms preferred but not required.
• Ability to research and compare information.
• Remote work ability and self-motivation.

Responsibilities

• Communicate with customers regarding booking needs and preferences.
• Research options based on individual requests.
• Coordinate booking and reservation details.
• Review customer information for accuracy.
• Provide clear information regarding available options.
• Communicate with providers regarding customer requests.
• Assist with booking updates and modifications.
• Maintain organized customer and booking records.
• Follow up regarding confirmations and important information.
• Respond professionally to customer questions.
• Maintain accurate documentation throughout the booking process.

Skills

Organizational skills

Communication skills

Attention to detail

Customer service

Online platforms

Research abilities

Time management

Multitasking

Remote work readiness

Admin/Coordination exp

Job description

Catalystcareernetwork is seeking a Booking Coordinator who thrives in a remote setting, delivering organized, friendly, and accurate support to customers seeking reservations. You will manage research, options, and details to ensure smooth bookings and professional interactions.

The role emphasizes research, communication, and meticulous record-keeping, with a focus on timely responses and high-quality customer service. Flexible scheduling and ongoing training are offered to support growth.