Remote Booking Coordinator

SWEET CAROLINA TRAVELS; Las Vegas (NV); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

Tools & resources access

Education opportunities

Team support

Job summary

SWEET CAROLINA TRAVELS is seeking a detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate will communicate effectively, handle multiple requests with accuracy, and adapt to evolving client needs. Fully remote work with onboarding and ongoing training is offered to support professional growth.

Qualifications

• Strong organization and attention to detail.
• Clear written and verbal communication.
• Customer-focused mindset with the ability to handle multiple requests.
• Solid online research skills and comfort with web-based systems.
• Ability to prioritize tasks and meet deadlines.
• Problem-solving and proactive follow-up abilities.
• Experience in customer service, hospitality, booking, or coordination is helpful but not required.

Responsibilities

• Communicate with clients to understand requests and preferences.
• Research accommodations, transportation, activities, and related services.
• Coordinate booking and reservation details from initial request to confirmation.
• Review availability and present relevant options to clients.
• Verify names, dates, and important information for accuracy.
• Provide clients with confirmations and timely updates.
• Assist with modifications and special requests as needed.
• Maintain accurate booking records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Communicate with service providers as necessary.
• Provide professional client support throughout the process.

Skills

Organizational skills

Communication

Customer focus

Research skills

Web platforms

Multitasking

Problem solving

Customer service experience helpful

Tools

Booking systems

Job description

SWEET CAROLINA TRAVELS is seeking a detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation.

The ideal candidate will communicate effectively, handle multiple requests with accuracy, and adapt to evolving client needs. Fully remote work with onboarding and ongoing training is offered to support professional growth.