Remote Booking Concierge & Client Support
Alegria Travel Services
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Benefits offered by this job
Job summary
Alegria Travel Services seeks an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. You will maintain clear communication and ensure accurate information throughout the reservation process.
The ideal candidate enjoys helping people, conducting online research, and keeping multiple requests organized in a fully remote environment.
Qualifications
- Strong written and verbal communication skills.
- Excellent organization and attention to detail.
- Customer-focused and professional.
- Comfortable conducting online research.
- Ability to manage multiple requests and priorities.
- Comfortable using email and web-based platforms.
- Strong follow-up and problem-solving abilities.
- Previous customer service, reservations, hospitality, or coordination experience is helpful but not required.
Responsibilities
- Communicate with clients regarding booking needs and preferences
- Research accommodations, transportation, activities, and related services
- Assist with coordinating reservations and confirmations
- Review booking information for accuracy and completeness
- Provide clients with confirmations, updates, and important details
- Assist with changes, adjustments, and special requests
- Maintain accurate client and booking records
- Follow up on pending requests and required information
- Communicate with service providers when necessary
- Provide professional support throughout the booking process
Skills
Job description
Alegria Travel Services seeks an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. You will maintain clear communication and ensure accurate information throughout the reservation process.
The ideal candidate enjoys helping people, conducting online research, and keeping multiple requests organized in a fully remote environment.
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