Remote Booking Concierge & Client Coordinator

Blue Magnolias; Columbia (SC); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote work environment

Comprehensive onboarding and training

Access to professional tools

Job summary

Blue Magnolias is seeking a detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation. The role emphasizes clear communication, efficient research, and accuracy while handling multiple requests in a fully remote environment.

The ideal candidate will be comfortable researching information, communicating with clients, and maintaining high accuracy.

Qualifications

• Excellent organization and attention to detail.
• Strong written and verbal communication.
• Customer-focused mindset.
• Good online research skills.
• Comfortable learning web-based systems and platforms.
• Ability to prioritize multiple requests and deadlines.
• Strong problem-solving and follow-up skills.
• Previous customer service, hospitality, booking, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients to understand requests and preferences.
• Research accommodations, transportation, activities, and related services.
• Coordinate booking and reservation details.
• Review availability and relevant options.
• Verify names, dates, and other important information for accuracy; provide confirmations and updates.
• Assist with modifications and special requests.
• Maintain accurate booking records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Communicate with service providers as necessary.
• Provide professional client support throughout the process.

Skills

Organization

Communication

Customer focus

Research skills

Web platforms

Prioritization

Problem solving

Customer service

Hospitality

Booking coordination

Job description

Blue Magnolias is seeking a detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirmation. The role emphasizes clear communication, efficient research, and accuracy while handling multiple requests in a fully remote environment.

The ideal candidate will be comfortable researching information, communicating with clients, and maintaining high accuracy.