Remote Booking Concierge

Careers In Travel | Destination Pros; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Careers In Travel | Destination Pros seeks a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services.

This fully remote role emphasizes customer service, coordination, and accurate data handling within a reservations environment. You’ll work independently, stay organized, and communicate professionally with clients via email, chat, or phone.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients.
• Support booking coordination across various service categories, including accommodations and related services.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, or messaging platforms.
• Provide general customer service support and follow established processes.
• Review confirmations and documentation for accuracy and completeness.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Communication skills

Attention to detail

Organizational skills

Multitasking

Job description

Careers In Travel | Destination Pros seeks a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services.

This fully remote role emphasizes customer service, coordination, and accurate data handling within a reservations environment. You’ll work independently, stay organized, and communicate professionally with clients via email, chat, or phone.