Remote Hotel Booking Specialist | Travel Concierge

Careers In Travel | Destination Pros; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible remote work

Full training

Travel discounts

Mentorship

Professional development

Job summary

Careers In Travel | Destination Pros is hiring remote Customer Service Representatives to assist clients with hotel bookings. You will research, plan, and secure hotel accommodations that fit client preferences from a home office. Training and ongoing support are provided, with room for growth and a flexible schedule.

The role emphasizes travel knowledge, strong communication, and excellent service as you respond to inquiries via chat, email, or phone. Prior experience is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Able to work independently and manage time effectively.
• Basic computer skills and a reliable internet connection.

Responsibilities

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly to client inquiries via phone, email, or online chat.
• Maintain detailed records of client interactions and bookings.
• Collaborate with team to ensure seamless client experiences.
• Stay updated on hotel offerings and travel trends.
• Attend virtual training sessions and team meetings.

Skills

Communication

Customer service

Time management

Independent work

Tools

Internet access

Email & chat tools

Job description

Careers In Travel | Destination Pros is hiring remote Customer Service Representatives to assist clients with hotel bookings. You will research, plan, and secure hotel accommodations that fit client preferences from a home office. Training and ongoing support are provided, with room for growth and a flexible schedule.

The role emphasizes travel knowledge, strong communication, and excellent service as you respond to inquiries via chat, email, or phone. Prior experience is a plus but not required.