Remote Booking Agent

Travelnavigatorco; San Jose (CA); Teletrabalho; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-from-home environment

Full onboarding and training support

Access to travel industry tools and,s;

Supplier partnerships access

Continued learning and career growth

Resumo da oferta

Travel Navigator Co. is seeking a dependable, detail-oriented Remote Booking Agent to help clients turn their travel plans into confirmed reservations, ensuring accuracy and readiness for departure.

You will process bookings, confirm details with clients, research options, and collaborate with suppliers to verify availability and pricing. This role emphasizes independence in a remote setting and reliable internet access.

Qualificações

• Experience in travel, customer service, administration, or hospitality is a plus but not required.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Careful attention to detail and accuracy when managing information.
• Comfortable using computers, web-based systems, and online communication tools.
• Self-motivated and able to work independently in a remote setting with reliable internet access.
• Must be at least 18 years of age and authorized to work in your location.

Responsabilidades

• Process and manage bookings for cruises, resorts, accommodations, tours, and transportation.
• Communicate with clients to confirm travel details, preferences, and special requests.
• Research available options and share recommendations that fit client needs and budgets.
• Contact suppliers to verify availability, pricing, deadlines, and travel policies.
• Review reservations for accuracy, including names, dates, and trip details.
• Track payment schedules and upcoming travel dates.
• Respond to client questions by phone, email, and online messaging platforms.
• Assist with changes, updates, and issue resolution on existing bookings.
• Follow company procedures and support the team with administrative tasks as needed.

Conhecimentos

Organizational skills

Time management

Written and verbal communication

Attention to detail

Independent remote worker

Computer & web-based tools

Ferramentas

Web-based systems

Online communication tools

Descrição da oferta de emprego

Travel Navigator Co. is seeking a dependable, detail-oriented individual to join our team as a Remote Booking Agent. In this role, you will help clients turn their travel plans into confirmed reservations, making sure every booking is accurate and ready for departure.

Key Responsibilities:

• Process and manage bookings for cruises, resorts, accommodations, tours, and transportation
• Communicate with clients to confirm travel details, preferences, and special requests
• Research available options and share recommendations that fit client needs and budgets
• Contact suppliers to verify availability, pricing, deadlines, and travel policies
• Review reservations for accuracy, including names, dates, and trip details
• Track payment schedules and upcoming travel dates
• Respond to client questions by phone, email, and online messaging platforms
• Assist with changes, updates, and issue resolution on existing bookings
• Follow company procedures and support the team with administrative tasks as needed

Qualifications:

• Experience in travel, customer service, administration, or hospitality is a plus but not required
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Careful attention to detail and accuracy when managing information
• Comfortable using computers, web-based systems, and online communication tools
• Self-motivated and able to work independently in a remote setting with reliable internet access
• Must be at least 18 years of age and authorized to work in your location

What We Offer:

• Work-from-home environment
• Full onboarding and training support
• Access to travel industry tools and supplier partnerships
• Continued learning and career growth opportunities
• Flexible scheduling based on business needs