Remote Bodily Injury Litigation Adjuster

Allstate Insurance; Arizona; Remote; USD 66,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Training

401K/pension

Job summary

Allstate Insurance seeks a 100% Litigation Adjuster to handle automobile casualty claims across California and NW states. This remote role involves investigating accidents, assessing coverage and damages, and negotiating settlements while communicating with customers and attorneys via phone, email, and text.

Join a team that emphasizes empathy, accuracy, and timely documentation. A minimum of 3+ years in casualty litigation and strong communication skills are required to succeed in this position.

Qualifications

• 3+ years of Casualty 100% Litigation third-party claim handling experience required.
• California candidates will be considered
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Familiarity with insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Responsibilities

• The Customer Service Expert—live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim.
• The Investigator—you confidently and independently investigate casualty (and applicable LOB) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• The Effective Communicator—you'll use phone, emails and sometimes video chat with customers to help them through a fast, fair, and easy claims process and keep them updated on progress.
• The Negotiator—you will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants in accordance with legal and business standard methodologies.
• The Problem Solver—you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
• The Recorder—you'll protect the company financially by executing policies along policy agreements and maintain clear documentation in a claims system.

Skills

Time Management

Information Collection

Fraud Investigations

Critical Thinking

Business Communications

Job description

Allstate Insurance seeks a 100% Litigation Adjuster to handle automobile casualty claims across California and NW states. This remote role involves investigating accidents, assessing coverage and damages, and negotiating settlements while communicating with customers and attorneys via phone, email, and text.

Join a team that emphasizes empathy, accuracy, and timely documentation. A minimum of 3+ years in casualty litigation and strong communication skills are required to succeed in this position.