Remote Billing Support Specialist

Careerscape; United States; Remote; USD 55,000 - 82,000; Full time

Benefits offered by this job

Home office equipment stipend

401k with company match

Paid time off

Paid holidays

Fully remote work with flexible sched.

Job summary

Careerscape is recruiting on behalf of our client for an entry-level Remote Billing Support Specialist to join their finance team in a fully remote capacity. This is a great opportunity for someone early in their career to build a foundation in billing, accounts receivable, and customer account management while working with a supportive, detail-oriented team.

Day to day you will review invoices, research billing discrepancies, and help customers understand their charges over phone and email.

Qualifications

• High school diploma or equivalent; associate degree in accounting or business a plus
• Prior billing/ar accounts receivable or customer service experience preferred but not required
• Strong attention to detail and comfort with numbers
• Proficiency with Microsoft Excel and general computer applications
• Clear written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines independently
• Comfortable working in a remote, self-directed environment

Responsibilities

• Generate and send accurate customer invoices on a regular billing cycle
• Review billing records for errors and resolve discrepancies promptly
• Respond to customer billing inquiries via phone, email, and chat
• Process payments, credits, and adjustments in the billing system
• Maintain accurate and up to date customer account records
• Collaborate with accounting and customer service teams to resolve disputes
• Assist with month end billing reconciliation and reporting
• Track outstanding balances and support collections follow up
• Document billing procedures and elevate complex issues as needed
• Support ad hoc billing projects and process improvement initiatives

Skills

Attention to detail

Numbers

Written and verbal communication

Time management

Education

High school diploma or equivalent

Associate degree in accounting or business (plus)

Tools

Microsoft Excel

Job description

Careerscape is recruiting on behalf of our client for an entry-level Remote Billing Support Specialist to join their finance team in a fully remote capacity. This is a great opportunity for someone early in their career to build a strong foundation in billing, accounts receivable, and customer account management while working with a supportive, detail-oriented team.

Day to day, you will spend your time reviewing invoices, researching billing discrepancies, and helping customers understand their charges over phone and email. The ideal candidate is organized, comfortable with numbers, and enjoys solving problems patiently and accurately. If you like a steady, process-driven role where your attention to detail is valued and you can work from anywhere, this position is a strong fit.

COMPENSATION

The salary range for this role is $55,000 - $82,000 per year, based on experience and qualifications.

Additional compensation and benefits details will be shared during the hiring process.

Responsibilities

• Generate and send accurate customer invoices on a regular billing cycle
• Review billing records for errors and resolve discrepancies promptly
• Respond to customer billing inquiries via phone, email, and chat
• Process payments, credits, and adjustments in the billing system
• Maintain accurate and up to date customer account records
• Collaborate with accounting and customer service teams to resolve disputes
• Assist with month end billing reconciliation and reporting
• Track outstanding balances and support collections follow up
• Document billing procedures and elevate complex issues as needed
• Support ad hoc billing projects and process improvement initiatives

Requirements

• High school diploma or equivalent required, associate degree in accounting or business a plus
• Prior experience in billing, accounts receivable, or customer service preferred but not required
• Strong attention to detail and comfort working with numbers
• Proficiency with Microsoft Excel and general computer applications
• Clear written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines independently
• Comfortable working in a remote, self-directed environment
• Basic familiarity with billing or accounting software is a plus
• Reliable internet connection and a quiet home workspace
• Medical, dental, and vision insurance
• 401k retirement plan with company match
• Paid time off and paid holidays
• Fully remote work with flexible scheduling
• Home office equipment stipend
• Paid training and onboarding support
• Career growth and advancement opportunities
• Employee assistance program
• Company provided laptop and software access
• Collaborative, supportive team culture

APPLICATION NOTICE

Careerscape is supporting the hiring process for this client opening. By applying, you agree that Careerscape may review your application, contact you regarding this opportunity, and share your information with the hiring client for consideration.

Careerscape may also contact you regarding future opportunities that align with your qualifications.

EQUAL OPPORTUNITY STATEMENT

Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.