Remote Billing Manager - Payments & Optimization Lead

Gismart; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-First

Coworking compensation

Free office lunches

Public holidays policy

Sick leave

Health insurance support

Equipment provided

Professional development 70% coverage

Paid vacation

Corporate events

Job summary

Gismart is seeking a Billing Manager or Anti-Fraud Manager to optimize payment performance and manage risk across markets. You will monitor KPIs, negotiate with providers, and collaborate with product, support, finance, and development teams to drive cost efficiency.

Candidates should have 1+ years in a similar role, strong analytical skills, independent problem-solving ability, and at least an upper-intermediate level of English.

Qualifications

• 1+ years of experience as a Billing Manager or Anti-Fraud Manager.
• Experience with chargebacks, refunds, performance metrics, cost optimization, etc.
• Strong analytical mindset and systematic approach to problem-solving.
• Ability to work independently and formulate hypotheses and solutions to assigned problems.
• Upper-Intermediate level of English or higher.

Responsibilities

• Monitoring lighting key performance indicators affecting billing efficiency (authorization rate, risk metrics, cost optimization).
• Negotiating terms and conditions with the payment providers.
• Working closely with the product managers, support team, finance department, management, and development team.
• Researching the most popular payment methods in different markets.

Skills

Billing analytics

Provider negotiations

Cross-functional collaboration

English proficiency

Tools

Amplitude

Jira

Tableau

Job description

Gismart is seeking a Billing Manager or Anti-Fraud Manager to optimize payment performance and manage risk across markets. You will monitor KPIs, negotiate with providers, and collaborate with product, support, finance, and development teams to drive cost efficiency.

Candidates should have 1+ years in a similar role, strong analytical skills, independent problem-solving ability, and at least an upper-intermediate level of English.