Remote Billing Implementation Lead - Payer Onboarding

Kindredventures; San Francisco (CA); On-site; USD 88,000 - 108,000; Full time

Benefits offered by this job

Medical benefits

401k match

Phone/wifi stipend

Ergonomic stipend

Vacation policy

Job summary

Color is seeking a Billing Implementation Specialist in a remote-friendly role based in the San Francisco Bay Area. You will serve as the primary operational contact for payer onboarding and billing readiness, coordinating end-to-end implementations from kickoff through go-live.

You will collaborate with Customer Success, Revenue Cycle, Engineering and Product teams to ensure billing processes launch successfully and workflows meet payer requirements.

Qualifications

• 5+ years of experience in revenue cycle management, payer relations, billing operations or customer implementation.
• Experience with ASOs/TPAs or health plan partnerships is strongly preferred.
• Excellent organizational and project management skills.

Responsibilities

• Coordinate end-to-end billing implementations for new payer and health plan launches, from kickoff through billing readiness and go-live.
• Guide payers through Color's billing implementation process, including meetings, billing setup, testing, and milestones.
• Own implementation timelines by tracking progress, coordinating steps, and escalating risks or blockers as needed.
• Identify risks and develop mitigation strategies to ensure successful billing operations.
• Serve as the primary day-to-day contact for billing implementation, building relationships with payer billing reps and partnering with Customer Success Managers.
• Answer implementation questions, facilitate meetings, and resolve issues for successful launches.
• Track billing KPIs (first-pass claim acceptance, denial rates, payment turnaround times).
• Configure billing integrations through major payer networks (e.g., Cigna, Anthem, UnitedHealthcare) via EDI or API pathways.
• Validate member eligibility and ensure accurate payer setup for claim adjudication; troubleshoot with billing partners, engineering and client success teams.
• Develop and maintain SOPs for consistent, compliant billing practices.
• Investigate and resolve implementation issues related to payer setup, claims processing, and denials; coordinate with internal teams.
• Maintain implementation documentation, trackers and SOPs to support scalable onboarding.
• Analyze billing workflows to identify opportunities for improvement, automation and process optimization.

Skills

Revenue cycle management

Payer relations

Project coordination

Stakeholder management

Job description

Color is seeking a Billing Implementation Specialist in a remote-friendly role based in the San Francisco Bay Area. You will serve as the primary operational contact for payer onboarding and billing readiness, coordinating end-to-end implementations from kickoff through go-live.

You will collaborate with Customer Success, Revenue Cycle, Engineering and Product teams to ensure billing processes launch successfully and workflows meet payer requirements.