Remote Billing & Client Success Specialist (Travel)

Quest Diagnostics Incorporated; United States; Teletrabalho; USD 54 000 - 67 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Day 1 Medical coverage for FT

401(k) with company match

Annual incentive plans

Education assistance

Resumo da oferta

Quest Diagnostics Incorporated is seeking a Remote Billing Service Specialist focused on enhancing the billing experience for physicians, office staff, and patients in the North Atlanta Metro area. The role requires 40–50% travel with remote telecommuting for the remainder, traveling to client sites as needed.

Key responsibilities include educating clients, reducing denials, and partnering with Commercial Sales on billing initiatives.

Qualificações

• High School Diploma or GED required.
• 3+ years of healthcare billing/claims experience.
• Experience with Microsoft Office Suite.
• Ability to travel 25-50% to client sites.
• Reliable transportation and vehicle.
• Strong written and verbal communication skills.
• Excellent organization and time management.
• Ability to develop and sustain good customer relationships.
• Proficient with MS Outlook, Word, Excel.
• Must have home internet and mobile connectivity for work.

Responsabilidades

• Improve billing data quality through education and account management.
• Conduct client visits (virtual or in person) focusing on education needs.
• Support Commercial Sales with client training on billing initiatives.
• Act as liaison for customer billing problems.
• Document client interactions in CRM (Salesforce.com).
• Travel as required and perform additional duties.

Conhecimentos

Healthcare billing/claims experience

Written communication

Verbal communication

Time management

Customer relationship skills

Problem-solving skills

Reliable transportation

Formação académica

High School Diploma/GED

Ferramentas

Microsoft Office Suite

Salesforce CRM

Descrição da oferta de emprego

Quest Diagnostics Incorporated is seeking a Remote Billing Service Specialist focused on enhancing the billing experience for physicians, office staff, and patients in the North Atlanta Metro area. The role requires 40–50% travel with remote telecommuting for the remainder, traveling to client sites as needed.

Key responsibilities include educating clients, reducing denials, and partnering with Commercial Sales on billing initiatives.