Remote Billing Analyst - 3PL & Data-Driven Invoicing

Stord Inc.; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Stord Inc. is seeking a Billing Specialist to drive accurate invoicing for fulfillment and parcel services. The role involves data analysis in Excel, working with large datasets, and ensuring invoices reflect contract terms.

You will collaborate across Sales, Operations, and Implementations to onboard new customers, resolve disputes, and support audits. Strong communication and independent work style are essential.

Qualifications

• Bachelor's degree or 5 years experience in omnichannel, supply chain, parcel, or logistics.
• Experience with 3PL billing and related processes is highly desirable.
• Advanced Excel skills (VLOOKUP, Pivot Tables) and data analysis abilities.

Responsibilities

• Prepare complex client invoices for fulfillment services and parcel.
• Collaborate with Sales, Operations, and Implementations to onboard new customers.
• Resolve disputes to facilitate timely payments and maintain customer relationships.
• Document billing procedures and drive process improvements.
• Provide KPI reports and audit support as needed.

Skills

Advanced Excel

VLOOKUP & Pivot Tables

Data Analytics

3PL Billing

WMS/OMS knowledge

Communication & teamwork

Independent work

Education

Bachelor's degree in Business or Data Analytics

5 years experience in omnichannel / supply chain

Tools

Freshdesk

Salesforce

NetSuite

Job description

Stord Inc. is seeking a Billing Specialist to drive accurate invoicing for fulfillment and parcel services. The role involves data analysis in Excel, working with large datasets, and ensuring invoices reflect contract terms.

You will collaborate across Sales, Operations, and Implementations to onboard new customers, resolve disputes, and support audits. Strong communication and independent work style are essential.