Remote Billing & Account Specialist

Cage & Miles, LLP; South Gate (CA); Hybrid; USD 30,000 - 368,000; Full time

Benefits offered by this job

Remote or hybrid work option

Top Workplace recognition

Job summary

Cage & Miles, LLP in Southern California seeks a Billing & Account Coordinator to oversee billing, collections, and matters for assigned attorneys. The role demands precision, strong communication, and a client-focused approach.

You will partner with attorneys and paralegals, maintain audit-ready records, and navigate sensitive conversations with empathy while delivering excellent service in a remote or hybrid setup.

Qualifications

• Experience in billing, collections, and account management.
• Strong communication and client-relations skills.
• Polished, professional communicator with empathy.
• Ability to work independently and in a team.

Responsibilities

• Manage a portfolio of client matters with accurate billing and activity.
• Monitor accounts for outstanding balances and issues.
• Collaborate with attorneys and paralegals on retainer needs.
• Communicate with clients by phone, email, and text professionally.
• Maintain audit-ready documentation and confidentiality.
• Support a collaborative team while ensuring positive client experience.

Skills

Billing

Account management

Customer service

Communication

Problem-solving

Emotional intelligence

Attention to detail

Microsoft Office

Clio

Super Set

Education

High school diploma

Business/accounting/finance college preferred

Tools

Microsoft Office

Clio

Super Set

Job description

Cage & Miles, LLP in Southern California seeks a Billing & Account Coordinator to oversee billing, collections, and matters for assigned attorneys. The role demands precision, strong communication, and a client-focused approach.

You will partner with attorneys and paralegals, maintain audit-ready records, and navigate sensitive conversations with empathy while delivering excellent service in a remote or hybrid setup.