Remote Bilingual Support Specialist — English/Spanish

MCI; California (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health coverage

Paid training

Career growth opportunities

Job summary

MCI is hiring Bilingual Call Center Representatives to provide outstanding customer support in both English and Spanish. This role involves handling calls, assisting customers with billing and inquiries, and maintaining detailed records. Candidates must be at least 18 years old, possess a high school diploma, and have bilingual fluency. Benefits include competitive compensation, paid time off, and health coverage. Join MCI for a fulfilling career in a respectful and diverse environment.

Qualifications

• Must be 18 years or older.
• Prior experience in a bilingual customer service role preferred.

Responsibilities

• Handle inbound and outbound calls in English and Spanish.
• Assist customers with billing and general inquiries.
• Maintain accurate records of customer interactions.

Skills

Bilingual fluency in English and Spanish

Excellent listening and interpersonal skills

Ability to work flexible shifts

Strong attention to detail

Education

High school diploma or GED

Job description

MCI is hiring Bilingual Call Center Representatives to provide outstanding customer support in both English and Spanish. This role involves handling calls, assisting customers with billing and inquiries, and maintaining detailed records. Candidates must be at least 18 years old, possess a high school diploma, and have bilingual fluency. Benefits include competitive compensation, paid time off, and health coverage. Join MCI for a fulfilling career in a respectful and diverse environment.