Remote Bilingual Spanish CSR - Emergency Shelter Help

Frontline Call Center; Tallahassee (FL); Remote; USD 18,000 - 25,000; Full time

Job summary

Frontline Group is seeking a remote Bilingual (Spanish/English) Customer Service Representative to help individuals access emergency shelter and resources from home. This mission-driven role supports people in need and requires reliable, flexible availability.

The position is full-time, temporary, with a $15.00/hour pay rate for bilingual Spanish speakers (W2). Start date is October 15, orientation and training are TBD, and weekend availability is expected.

Qualifications

• Fluent bilingual Spanish/English (spoken and written).
• Call center or customer service experience required.
• Remote work experience is a plus.
• Proficient navigating multiple systems and tools.

Responsibilities

• Assist customers and connect them to emergency shelter and resources from home.
• Provide responsive customer service to individuals in need.

Skills

Bilingual Spanish/English

Call center experience

Remote work

Tech-savvy

Job description

Frontline Group is seeking a remote Bilingual (Spanish/English) Customer Service Representative to help individuals access emergency shelter and resources from home. This mission-driven role supports people in need and requires reliable, flexible availability.

The position is full-time, temporary, with a $15.00/hour pay rate for bilingual Spanish speakers (W2). Start date is October 15, orientation and training are TBD, and weekend availability is expected.