Remote Bilingual Retention & Sales Specialist

Americor; United States; Remote; USD 26,139 - 37,229; Full time

Benefits offered by this job

Ongoing training and development

Opportunity for career advancement

Medical

Dental

Vision

Paid Time Off

401(k) match

Job summary

Americor is seeking a Bilingual Customer Service Loyalty Specialist to retain clients considering cancellation. Responsibilities include handling calls, updating accounts, and providing exceptional service to foster long-term relationships.

Candidates must have 2+ years in customer service and sales, be bilingual in Spanish, and possess excellent communication skills. This is a remote position, with a compensation rate of $23.00 per hour and extensive benefits including ongoing training and medical coverage.

Qualifications

• 2+ years of experience in Customer Service and Sales required.
• Bilingual in Spanish required.
• Excellent communication skills: verbal and written.

Responsibilities

• Anticipate customer needs and address them proactively.
• Actively listen to customers to understand their concerns.
• Clearly communicate the value and benefits of our services.

Skills

Customer Service Experience

Sales Skills

Bilingual (Spanish)

Active Listening

Problem-solving

Education

High School Diploma or equivalent

Tools

Google Suite

Job description

Americor is seeking a Bilingual Customer Service Loyalty Specialist to retain clients considering cancellation. Responsibilities include handling calls, updating accounts, and providing exceptional service to foster long-term relationships.

Candidates must have 2+ years in customer service and sales, be bilingual in Spanish, and possess excellent communication skills. This is a remote position, with a compensation rate of $23.00 per hour and extensive benefits including ongoing training and medical coverage.