Remote Bilingual Patient Scheduler (Phone Access)

Elevate ENT Partners; Town of Florida (NY); Remote; USD 25,000 - 30,000; Part time

Job summary

Elevate ENT Partners is seeking a Bilingual Patient Access - Phone Scheduling Representative to support Otolaryngology patients remotely. The role focuses on scheduling, check-in, registration, and guiding patients through the online appointment system with a courteous, professional approach.

You will answer phone and email inquiries, collect and verify patient information, maintain accurate records in the EMR, and ensure a positive patient experience while supporting a dynamic healthcare team.

Qualifications

• High school graduate or equivalent.
• One year of related experience.

Responsibilities

• Schedule and confirm patient appointments and manage the online portal.
• Collect patient information and maintain accurate records in EMR.
• Respond to patient inquiries by phone and email with professional service.
• Assist with patient check-in and registration at visit.

Skills

Communication skills

Attention to detail

Customer service

Education

High school graduate or equivalent

One year of related experience

Tools

EMR experience

Scheduling software

Job description

Elevate ENT Partners is seeking a Bilingual Patient Access - Phone Scheduling Representative to support Otolaryngology patients remotely. The role focuses on scheduling, check-in, registration, and guiding patients through the online appointment system with a courteous, professional approach.

You will answer phone and email inquiries, collect and verify patient information, maintain accurate records in the EMR, and ensure a positive patient experience while supporting a dynamic healthcare team.