Remote Bilingual Inbound Finance Agent (Spanish)

Travel + Leisure Co.; Las Vegas (NV); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Paid time off (PTO)

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking qualified candidates for the position of Bilingual Spanish Inbound Customer Service Representatives. This is a work from home call center position that provides paid training.

Only candidates fluent in English and Spanish living within Florida or Nevada will be considered. You will manage a high volume of calls, assess inquiries, and provide effective solutions while maintaining professional communication and integrity.

Qualifications

• Bilingual fluency in English and Spanish required.
• Two years of customer service experience desired.
• Proficiency with Microsoft Word and Excel.
• Typing speed around 30 wpm and strong math aptitude.

Responsibilities

• Manage high volume inbound and outbound calls related to loan and dues accounts.
• Assess and respond to owner inquiries promptly to resolve issues and maintain satisfaction.
• Evaluate accounts using appropriate tools to determine necessary actions.
• Provide solutions and follow up to ensure proper documentation and resolution.
• Collaborate with other departments to deliver timely and effective service.

Skills

Bilingual English/Spanish

Customer service experience

Typing 30 wpm

Strong work ethic

Excellent communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Travel + Leisure Co. is seeking qualified candidates for the position of Bilingual Spanish Inbound Customer Service Representatives. This is a work from home call center position that provides paid training.

Only candidates fluent in English and Spanish living within Florida or Nevada will be considered. You will manage a high volume of calls, assess inquiries, and provide effective solutions while maintaining professional communication and integrity.