Remote- Bilingual Health Navigator - PrEP

Legacy Community Health; United States; Híbrido; USD 52 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off and holidays

Medical, dental, vision & life

Flexible Spending Account (FSA)

403(b) with company match

Short/Long-term disability

Zero copay for Legacy visits

Zero copay prescriptions at Legacy phs

Travel Insurance and Pet Insurance

Subsidized gym membership

Resumo da oferta

Legacy Community Health is seeking a Bilingual Health Navigator - PrEP to provide compassionate, virtual patient navigation, education, and support for HIV prevention services. You will guide patients through PrEP initiation, adherence, and retention while collaborating with Legacy Pharmacy and program staff to remove barriers and improve outcomes.

The role emphasizes empathetic communication, culturally competent guidance, and proactive follow-up to meet grant and program goals.

Qualificações

• High School Diploma or equivalent.
• 3–5 years of relevant experience.
• Bachelor's degree in related field preferred.

Responsabilidades

• Conduct virtual outreach to identify, educate, and recruit individuals for PrEP and HIV prevention services.
• Provide remote patient navigation to PrEP care, including scheduling and coordination with clinical teams.
• Deliver health education on PrEP, HIV prevention, and safer sex practices.
• Support patient retention through follow-up and reminders.
• Document all patient interactions in the EHR accurately.
• Collaborate with care teams to ensure a seamless patient experience.

Conhecimentos

3-5 years experience

Remote engagement

Formação académica

High School Diploma or equivalent

Bachelor's Degree preferred

Descrição da oferta de emprego

• Benefits Paid Time Off & Paid Company Holidays


• Medical, Dental, Vision & Life Insurance


• Flexible Spending Account (FSA)


• 403(b) Retirement Plan with Company Match


• Short-Term & Long-Term Disability


• $0 Copay for Legacy Provider visits


• $0 Copay for prescriptions filled at Legacy Pharmacies


• Travel Insurance & Pet Insurance


• Subsidized Gym Membership


• And much more!

Bilingual Health Navigator - PrEP (Job Overview)

Location: Remote or Hybrid from Houston

Schedule: Monday-Friday (8AM-5PM CST)

As the PrEP Health Navigator, you'll help make HIV prevention more accessible through compassionate, virtual patient navigation, education, and support. You'll build trusted relationships with patients and community members while guiding them through PrEP outreach, initiation, adherence, and long-term retention in care. You'll collaborate closely with clinical providers, Legacy Pharmacy, and program staff to help patients overcome barriers, connect with services, and make informed decisions about HIV prevention, including PrEP, nPEP, and sexual health. Your communication, empathy, and passion for prevention will directly support healthier outcomes and help reduce HIV transmission risk across the community.

Why This Role Matters

Provide meaningful, patient-centered support throughout the PrEP care continuum. Use remote engagement strategies to expand access to HIV prevention services. Partner with providers, pharmacists, and program staff to create a coordinated patient experience. Offer culturally competent education and individualized guidance to patients from diverse backgrounds. Support adherence, re-engagement, and retention through proactive follow-up and case management. Contribute to community healthcare efforts that make prevention services easier to access and sustain. Grow your expertise through team collaboration, case reviews, trainings, and participation in quality improvement work.

Key Responsibilities

• Conduct virtual outreach and engagement activities to identify, educate, and recruit individuals who may benefit from PrEP and other HIV prevention services.


• Provide remote patient navigation services to support linkage to PrEP care, including scheduling appointments, coordinating with clinical teams, and guiding patients through the care continuum.


• Deliver individualized health education on PrEP, nPEP, HIV prevention, medication adherence, and safer sex practices using evidence-based approaches.


• Support patient retention in PrEP care through ongoing follow-up, adherence support, appointment reminders, and re-engagement strategies for patients who fall out of care.


• Utilize motivational interviewing, goal setting, and behavior change strategies to help patients reduce barriers and maintain engagement in HIV prevention services.


• Provide referrals and linkage to supportive services, including primary care, behavioral health, pharmacy, financial assistance programs, and community-based resources.


• Maintain and update resource directories and referral networks to ensure patients receive timely and appropriate support services.


• Collaborate with interdisciplinary care teams, including providers, pharmacists, and program staff, to coordinate care and ensure a seamless patient experience.


• Document all patient interactions and services in the electronic health record (EHR) and other required data systems in a timely, complete, and accurate manner.


• Manage assigned patient caseloads and outreach activities using EHR tools, tracking systems, and communication platforms.


• Meet established productivity and performance metrics, including those tied to PrEP initiation, retention, outreach, and grant/contract deliverables.


• Support program goals and grant requirements, including participation in data collection, reporting activities, and quality improvement initiatives.


• Participate in team meetings, case reviews, and trainings to maintain knowledge of best practices in HIV prevention and PrEP care.


• Contribute to the development and improvement of virtual education materials and outreach strategies based on patient needs and program trends.


• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent


• Required Years of Experience 3 - 5 years of relevant experience

Desirable Education and/or Experience

• Bachelor's Degree in a related field with a minimum of 1 year of relevant experience preferred


• Demonstrated actions and activities with respect to HIV care and prevention Provides examples of performing education to clients of diverse cultures and backgrounds in one-on-one and/or group settings. Previous experience with Electronic Health Records Systems (EHRS) Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire.


• Required Knowledge, Skills, and/or Abilities Excellent communication skills and customer service skills. Adept in decision making responsibilities Working knowledge and understa