Bilingual Health Navigator - PrEP

Legacy Community Health; Houston (TX); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off / Holidays

Medical, Dental, Vision & Life Ins

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company M​

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled at *

Travel Insurance

Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health is seeking a Bilingual PrEP Health Navigator to empower individuals through remote patient navigation, education, and support services focused on HIV prevention and PrEP care. You will engage with patients and community members using virtual outreach to improve access and adherence.

Work is hybrid, with daytime Mon-Fri hours, and collaboration with clinical teams, Legacy Pharmacy, and program staff to guide patients through the PrEP care continuum and promote long-term

Qualifications

• High School Diploma or equivalent.
• Bachelor's degree in a related field preferred.
• Experience in HIV care and prevention activities.
• Experience educating diverse client populations.
• Experience with EHRS systems.
• Ability to demonstrate HIV prevention competencies within 3 months.
• Strong communication and customer service skills.
• Decision making, prioritization, and time management.
• Able to handle confidential information securely.
• 90-day competency demonstration preferred.
• Bilingual English/Spanish fluency preferred.

Responsibilities

• Conduct virtual outreach to identify and recruit individuals for PrEP and HIV prevention services.
• Provide remote patient navigation to link to PrEP care and coordinate with clinical teams.
• Deliver health education on PrEP, nPEP, HIV prevention, adherence and safer sex.
• Support patient retention with ongoing follow-up and adherence support.
• Use motivational interviewing and goal-setting to overcome barriers.
• Provide referrals to primary care, behavioral health and community resources.
• Collaborate with interdisciplinary care teams to coordinate care.
• Document all patient interactions in the EHR timely and accurately.
• Manage assigned patient caseloads and outreach using EHR tools.
• Participate in data collection, reporting and quality improvement activities.
• Contribute to development of virtual education materials based on patient needs.
• Engage in team meetings and ongoing training on best PrEP practices.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Excellent communication

Customer service

EHRS experience

MS Office

Time management

Data handling & confidentiality

Education

High School Diploma or equivalent

Bachelor's degree in related field

Tools

Electronic Health Records Systems (EHRS)

Microsoft Office

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Bilingual Health Navigator - PrEP (Job Overview)

Schedule: Monday-Friday (8AM-5PM) | Hybrid

At Legacy Community Health, we believe in making a difference in the lives of our communities, and we need your passion and dedication to join our journey! As a Bilingual PrEP Health Navigator, you will empower individuals by providing essential virtual patient navigation, education, and support services that emphasize HIV prevention and Pre-Exposure Prophylaxis (PrEP). You'll build meaningful relationships with patients and community members, utilizing innovative remote engagement strategies to enhance access to PrEP services, promote adherence, and support long-term care involvement.

• Work fully remotelyas an integral member of our care team.
• Collaboratewith clinical providers, Legacy Pharmacy, and program staff to guide patients through the PrEP care continuum.
• Focus on proactive strategies aimed at improving health outcomes and reducing HIV transmission risk.
• Engage in a dynamic role that encourages your personal and professional growth through mentorship and collaborative teamwork!
• Be part of an organization driven by a compelling mission to enhance community healthcare.

What You'll Do:

• Conduct virtual outreach and engagement activities to identify, educate, and recruit individuals who may benefit from PrEP and other HIV prevention services.
• Provide remote patient navigation services to facilitate linkage to PrEP care, including scheduling appointments and coordinating with clinical teams.
• Deliver individualized health education on PrEP, nPEP, HIV prevention, medication adherence, and safer sex practices using evidence-based approaches.
• Support patient retention in PrEP care through ongoing follow-up, adherence support, and re-engagement strategies.
• Utilize motivational interviewing and goal-setting strategies to help patients overcome barriers and maintain engagement.
• Provide referrals and linkages to supportive services, including primary care, behavioral health, and community resources.
• Collaborate with interdisciplinary care teams to coordinate care and ensure a seamless patient experience.
• Document all patient interactions in the electronic health record (EHR) in a timely and accurate manner.
• Manage assigned patient caseloads and outreach activities using EHR tools and tracking systems.
• Participate in data collection, reporting activities, and quality improvement initiatives to support program goals.
• Contribute to the development and improvement of virtual education materials based on patient needs.
• Engage in team meetings and ongoing training to maintain knowledge of best practices in HIV prevention and PrEP care.
• Perform other duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent
• 3 - 5 years of relevant experience
• Bachelor's Degree in a related field with a minimum of 1 year of relevant experience preferred
• Demonstrated actions and activities with respect to HIV care and prevention
• Provides examples of performing education to clients of diverse cultures and backgrounds in one-on-one and/or group settings.
• Previous experience with Electronic Health Records Systems (EHRS)
• Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire.
• Excellent communication skills and customer service skills.
• Adept in decision making responsibilities
• Working knowledge and understanding of statistics and graphical representation principles.
• Strong computer skills (MS Office).
• Demonstrated competency with an EHRS system
• Ability to manage multiple deadlines and prioritize tasks effectively.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Ability to demonstrate core competencies of role within 90 days of hire
• Bilingual English/Spanish fluency preferred.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamline processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.