Remote Bilingual Customer Service Pro (Spanish–English)

TTEC; California; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health benefits

Job summary

TTEC is hiring a Bilingual Customer Service Representative (Spanish-English) to work remotely from within 50 miles of Sacramento, CA. You will be part of a human-centered approach to customer experience and support diverse clients across programs.

Responsibilities include answering inquiries, researching solutions, and delivering exceptional service. Requires 6 months of customer service experience, a high school diploma, and strong Spanish-English communication.

Qualifications

• 6 months of customer service experience.
• High school diploma or equivalent.
• Great written and verbal communication skills in Spanish-English.
• High speed internet (> 15mbps) may be required for some programs.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Spanish-English communication

Education

High school diploma

Job description

TTEC is hiring a Bilingual Customer Service Representative (Spanish-English) to work remotely from within 50 miles of Sacramento, CA. You will be part of a human-centered approach to customer experience and support diverse clients across programs.

Responsibilities include answering inquiries, researching solutions, and delivering exceptional service. Requires 6 months of customer service experience, a high school diploma, and strong Spanish-English communication.