Remote Bilingual Customer Service & Insurance Support

Juanamoros; Salt Lake City (UT); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Life insurance

Health stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A reputable insurance agency in Salt Lake City is looking for a Customer Service Representative to join their team. This remote role focuses on providing exceptional customer experiences while assisting clients with inquiries and policy updates. Candidates must possess strong communication skills and be detail-oriented. Previous customer service experience is advantageous, with a strong preference for bilingual Spanish candidates. This position offers a competitive salary, flexible schedule, and multiple growth opportunities.

Qualifications

• Strong communication skills are essential for successful customer interactions.
• Ability to handle multiple tasks efficiently and accurately.
• Customer service experience is a plus, enhancing application value.

Responsibilities

• Manage incoming customer queries and provide insightful policy information.
• Support customers with changes to their insurance policies.
• Process claims and maintain thorough records of all interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

A reputable insurance agency in Salt Lake City is looking for a Customer Service Representative to join their team. This remote role focuses on providing exceptional customer experiences while assisting clients with inquiries and policy updates. Candidates must possess strong communication skills and be detail-oriented. Previous customer service experience is advantageous, with a strong preference for bilingual Spanish candidates. This position offers a competitive salary, flexible schedule, and multiple growth opportunities.