Bilingual Customer Service Specialist — Flexible & Growth

Marcel Robin - State Farm Agent; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in New York is seeking a Customer Service Representative to join their team. This role involves providing exceptional customer experiences, answering inquiries, and assisting with policy changes. Ideal candidates will have strong communication skills and a detail-oriented mindset. Previous customer service experience is preferred, and bilingual Spanish is a plus. The agency values teamwork and offers numerous benefits, including a competitive salary and opportunities for advancement.

Qualifications

• Must have strong communication and interpersonal skills.
• Detail-oriented individuals who can multitask will excel.
• Previous customer service experience is preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

An insurance agency in New York is seeking a Customer Service Representative to join their team. This role involves providing exceptional customer experiences, answering inquiries, and assisting with policy changes. Ideal candidates will have strong communication skills and a detail-oriented mindset. Previous customer service experience is preferred, and bilingual Spanish is a plus. The agency values teamwork and offers numerous benefits, including a competitive salary and opportunities for advancement.