Remote Bilingual Customer Care Specialist (Spanish/English)

TTEC; Austin (TX); Remote; USD 19,000 - 24,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global team

Job summary

TTEC is seeking a Spanish-English bilingual Customer Service Representative to work remotely. You will handle escalated customer issues, provide timely resolutions, and maintain a high level of service while leveraging a global team and inclusive culture.

We offer base wages and benefits, with opportunities for career development within a supportive environment. Training is online, with webcam participation, and you’ll report to a Team Lead as part of a dynamic, globally connected company.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Great written and verbal communication skills in Spanish-English.
• Computer experience.
• High speed internet (>15 Mbps).

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

6 months customer service

Bilingual Spanish-English

Written and verbal communication

Computer experience

High speed internet

Education

High school diploma or equivalent

Job description

TTEC is seeking a Spanish-English bilingual Customer Service Representative to work remotely. You will handle escalated customer issues, provide timely resolutions, and maintain a high level of service while leveraging a global team and inclusive culture.

We offer base wages and benefits, with opportunities for career development within a supportive environment. Training is online, with webcam participation, and you’ll report to a Team Lead as part of a dynamic, globally connected company.