Remote Bilingual Claims Support Associate

Farmers Insurance; Missouri; Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Remote work

Job summary

Farmers Insurance is seeking a BW Claims Customer Service Associate to work remotely. You will support customers, handle a range of claims-related inquiries, and document interactions across multiple systems.

Training is provided, with hours Monday–Friday and a Spanish bilingual differential for eligible candidates. The role emphasizes accuracy, strong English communication, and the ability to work in a structured remote environment with various shift options.

Qualifications

• Customer service experience required.
• Remote contact center experience a plus.
• Typing speed requirements noted (A Typing Assessment will be administered).
• High School Diploma or equivalent required.

Responsibilities

• Support customers when they need us most as part of a diverse, collaborative team.
• Handle inbound calls from customers and guide them through various situations in a remote setting.
• Document interactions accurately and maintain knowledge across multiple systems.

Skills

Customer service

Remote contact center

Spanish bilingual

Education

High School Diploma

Job description

Farmers Insurance is seeking a BW Claims Customer Service Associate to work remotely. You will support customers, handle a range of claims-related inquiries, and document interactions across multiple systems.

Training is provided, with hours Monday–Friday and a Spanish bilingual differential for eligible candidates. The role emphasizes accuracy, strong English communication, and the ability to work in a structured remote environment with various shift options.