Remote Telephone Survey Interviewer

Nichols Research; United States; Remote; USD 15,000 - 19,000; Full time

Benefits offered by this job

Paid training

Flexible scheduling

Remote work supervision

Job summary

Nichols Research, a national marketing research company based in the San Francisco Bay Area, is seeking Work-From-Home Telephone Interviewers to conduct computer-based surveys and record responses accurately. Candidates must reside in eligible states and work remotely with flexible scheduling and paid training.

This non-sales role covers topics like current events, healthcare, and consumer products. Starting pay ranges from $11.00 to $14.00 per hour, with potential increases based on production.

Qualifications

• Excellent reading, listening, and verbal communication skills.
• Dependable, professional, and able to work independently from home.
• Quiet home workspace free from distractions with reliable internet.
• Desktops/laptops with modern browser and a webcam/mic.
• Spanish bilingual candidates encouraged to apply.

Responsibilities

• Place outbound calls using VOIP software as part of surveys.
• Explain survey purpose and read questions verbatim.
• Accurately record responses and clarify unclear answers.
• Follow survey procedures and comply with data collection requirements.

Skills

Verbal communication

Reading skills

Reliability

Computer skills

Remote work setup

Stable internet

Webcam & headset

VOIP software

Phone ownership

Tools

VOIP software

Job description

Nichols Research is an established national marketing research company headquartered in the San Francisco Bay Area.We are currently seeking Work-From-Home Telephone Interviewers to conduct market research surveys. As a Telephone Interviewer, you will conduct computer-based surveys, ask respondents their opinions on a variety of topics, and accurately record their responses. We are looking for outgoing, professional, articulate individuals who can work independently in a remote environment.Topics covered in our surveys include current events, healthcare, customer satisfaction, politics, media usage, consumer products, and more.Important: We are ONLY hiring applicants who currently reside in one of the following states:Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.Applicants who do not reside in one of these states will not be considered. Please do not apply if you live outside of these locations.As a Telephone Interviewer, you will:Place outbound calls using our VOIP telephone softwareExplain the purpose of the survey and answer respondent questionsRead computer-based survey questions clearly and verbatimAccurately record survey responsesClarify vague or incomplete responses when appropriateFollow all survey and data collection proceduresThis position does not involve sales, collections, fundraising, or telemarketing. There are no sales quotas and compensation is not commission-based.We provide paid training and flexible scheduling.Compensation & DetailsStarting pay ranges from $11.00 to $14.00 per hourPay increases may be available based on production and availabilityWork is supervised remotely by experienced supervisorsCalls may be monitored for quality assurance and training purposesPrior telephone interviewing or call center experience is a plusSpanish bilingual candidates are encouraged to applyWe provide the software needed to conduct calls from your computer. You will not incur any telephone charges while working.RequirementsTo be considered, applicants must have:Excellent reading, listening, and verbal communication skillsStrong dependability and professionalismBasic to intermediate computer skillsA quiet home workspace free from distractionsA desktop or laptop computerA modern web browser (Chrome, Firefox, Edge, etc.)Reliable high-speed internet with a minimum upload speed of 10 MbpsA personal mobile phoneA webcam, microphone, and speakers/headsetApplication InformationDue to the high volume of applications we receive, we kindly ask that candidates do not contact us regarding application status. Our team carefully reviews all applications and will reach out directly to candidates whose qualifications align with our current hiring needs.Salary$10 - $14 an hourJob TypeFull-timePart-time