Remote Bilingual Benefits Counselor

AO Globe Life; Austin (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

AO Globe Life offers a fully remote, independent contractor role supporting families across the United States. You will conduct scheduled virtual consultations, guide clients through benefit options, and explain enrollment steps with clear, professional communication.

The role emphasizes training, compliance, and ongoing development, enabling flexible scheduling and long-term career growth from home. Bilingual skills in English-Spanish or English-Vietnamese are a plus and training is provided.

Qualifications

• Strong verbal communication and interpersonal skills.
• Organized, dependable, and able to work remotely.
• Experience with customer service or sales helpful but not required.
• Bilingual English-Spanish or English-Vietnamese is a plus.

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom.
• Identify client needs and guide them through available benefit options.
• Explain coverage details and enrollment steps clearly.
• Maintain accurate digital records and manage follow-up communication.
• Provide exceptional client service while building long-term relationships.
• Participate in ongoing training sessions and team meetings to strengthen skills.

Skills

Verbal communication

Interpersonal skills

Independent worker

Remote work

Video conferencing

Bilingual (English-Spanish)

Job description

AO Globe Life offers a fully remote, independent contractor role supporting families across the United States. You will conduct scheduled virtual consultations, guide clients through benefit options, and explain enrollment steps with clear, professional communication.

The role emphasizes training, compliance, and ongoing development, enabling flexible scheduling and long-term career growth from home. Bilingual skills in English-Spanish or English-Vietnamese are a plus and training is provided.