REMOTE Bilingual Administrative Assistant

Mental Health Matters LLC; Atlanta (GA); Remote; USD 42,000 - 65,000; Full time

Job summary

Mental Health Matters LLC is seeking a remote Admin coordinator to support law-firm communications and case updates for personal injury clients. This 1099 contract role requires bilingual skills and a professional, courteous demeanor.

Responsibilities include handling phone and email inquiries, updating case data in Google Sheets, and coordinating with external firms while maintaining confidentiality and timely responses.

Qualifications

• Bilingual is required (English plus another language).
• Customer service experience preferred in healthcare or legal-support contexts.
• Experience with personal injury matters is a plus.

Responsibilities

• Communicate with law firms by phone and email to obtain case statuses.
• Maintain a professional and respectful demeanor in all communications.
• Answer incoming main line calls and route or respond appropriately.
• Update case information in Google Sheets or similar systems.

Skills

Bilingual

Customer service

Healthcare experience

Personal injury experience

Job description

Job Description

We are hiring!!!

Mental Health Matters, LLC, is a healthcare services specifically catered to victims with personal injury cases.
We provide red carpet/white glove medical & therapy services to a variety of clients that have legal representation.

We are fully remote! This is a 1099 contract position. We are looking for someone interested in joining our vastly evolving Admin team!

Hours of operations M-F 9-6 EST with rotating on call weekends.

Requirements

• A laptop with camera
• Minimum of two screens
• Headset
• Bilingual

Preferred

• - customer service experience
• - personal injury experience
• - healthcare experience

Duties

• - communication (phone & email) with law firms to obtain case statuses
• - professional & respectful demeanor with all internal and external (call and/or email) communications
• - answer incoming main line calls and address accordingly
• - update case information in appropriate google sheet

#wearemhm