Remote Benefits Verification Specialist (Contract, 6+ Months)

Remote Jobs; El Paso (TX); Remote; USD 15,000 - 22,000; Full time

Job summary

CVS Specialty Pharmacy is seeking a detail-oriented Benefits Verification Representative for a remote, contract role. You will verify insurance coverage for new and existing patients and ensure complex prescription orders are processed accurately.

The position requires strong English communication, problem-solving, and multitasking abilities in a 24/7 environment, including holidays and weekends. Join a fast-paced team supporting CVS Specialty pharmacy services from a remote setting.

Qualifications

• Experience in Customer Service, BPO, Call Center, or Healthcare Operations.
• Strong verbal and written English communication skills.
• Ability to multitask across different platforms while on live calls.
• Willing to work in a 24/7 flexible environment including holidays and weekends.

Responsibilities

• Verify patient insurance benefits and process a high volume of cases (target: 8+ per hour).
• Make outbound and inbound calls with patients, healthcare professionals, and insurers.
• Meet daily productivity and quality targets per SLAs.
• Maintain data accuracy across multiple software systems while on live calls.

Skills

English communication

Problem solving

Multitasking

Tech savvy

Flexible hours

Job description

CVS Specialty Pharmacy is seeking a detail-oriented Benefits Verification Representative for a remote, contract role. You will verify insurance coverage for new and existing patients and ensure complex prescription orders are processed accurately.

The position requires strong English communication, problem-solving, and multitasking abilities in a 24/7 environment, including holidays and weekends. Join a fast-paced team supporting CVS Specialty pharmacy services from a remote setting.