Remote Benefits Specialist — Training & Growth

Third Party CS; Hawthorne (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training & mentorship

Fully remote

Flexible schedule

No prior experience

Advancement opportunities

Positive team environment

Performance-based promotions

Coaching & support

Competitive compensation

Health benefits

Job summary

Third Party CS is hiring for a fully remote Benefits Support Specialist. You will assist union members with benefit questions, educate on coverage, and support enrollment and claims while building strong member relationships from home.

Training, mentorship, and ongoing coaching are provided, with a flexible schedule and opportunities for advancement. Ideal candidates are organized, reliable, and eager to learn.

Qualifications

• Excellent communication skills and a friendly, patient approach.
• Willingness to learn and adapt in a remote environment.
• Attention to detail and accurate documentation.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication skills

Positive attitude

Organized and detail-oriented

Customer service mindset

Comfortable speaking on phone/Zoom

Tools

Zoom

Job description

Third Party CS is hiring for a fully remote Benefits Support Specialist. You will assist union members with benefit questions, educate on coverage, and support enrollment and claims while building strong member relationships from home.

Training, mentorship, and ongoing coaching are provided, with a flexible schedule and opportunities for advancement. Ideal candidates are organized, reliable, and eager to learn.