Remote Benefits Specialist – Training & Growth Path

Third Party CS; Lancaster (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training & mentorship

No prior experience required

Clear advancement opportunities

Positive team environment

Performance-based promotions

Work-life balance

Remote work environment

Job summary

Third Party CS is seeking motivated individuals for a fully remote role helping union members understand and maximize benefits. Training and mentorship are provided, with a flexible schedule and opportunities for advancement.

No prior experience required, and candidates with strong communication skills and a customer-service mindset are encouraged to apply. The position supports enrollment, inquiries, and relationship-building with members and their families.

Qualifications

• Candidate should have strong communication skills and a positive attitude.
• Willingness to learn and adapt to new processes is essential.
• Dependable, self-motivated and organized with attention to detail.
• Comfortable communicating with members over phone and Zoom is required.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication

Willingness to learn

Dependable

Phone/Zoom speaking

Organized

Customer service experience

Job description

Third Party CS is seeking motivated individuals for a fully remote role helping union members understand and maximize benefits. Training and mentorship are provided, with a flexible schedule and opportunities for advancement.

No prior experience required, and candidates with strong communication skills and a customer-service mindset are encouraged to apply. The position supports enrollment, inquiries, and relationship-building with members and their families.