(Remote) Benefits Enrollment Agent

AIL; United States; Remote; USD 33,000 - 46,000; Full time

Benefits offered by this job

Complete training provided

Fully remote work-from-home position

Weekly pay + bonuses

Competitive compensation

Career growth opportunities

Benefits after 3 months

Supportive team environment

Flexible schedule

Job summary

American Income Life is seeking motivated individuals to join our fully remote client support team. You will educate clients on benefit options, review eligibility, and guide enrollment through a simple virtual process.

Training is provided, with weekly pay and bonus opportunities. This role emphasizes professional client communication via phone or Zoom, maintaining accurate records, and collaborating with leadership and training teams to stay current on products and procedures.

Qualifications

• Excellent written and verbal communication skills.
• Comfortable speaking with clients over phone or Zoom.
• Able to work effectively in a remote setting.

Responsibilities

• Responding to incoming client inquiries
• Returning calls and following up with members
• Reviewing benefit enrollment information
• Helping determine eligibility for available programs
• Explaining coverage options clearly and professionally
• Creating personalized benefit recommendations using a needs-based system
• Maintaining accurate client records and documentation
• Working closely with leadership and training teams
• Staying updated on current products, services, and company procedures

Skills

Client Communication

Phone & Zoom

Active Listening

Tools

Zoom

CRM software

Job description

American Income Life is a growing international organization that provides life, accident, and supplemental benefit programs to working families across the United States, Canada, New Zealand, and New York through National Income Life Insurance Company.

Since 1951, the company has focused on helping members of unions, associations, credit unions, and their families access benefit programs designed to provide added protection and peace of mind.

We are currently looking for motivated individuals to join our remote team. This role is centered around client support, benefit education, and helping families understand the options available to them through a simple virtual process.

What You’ll Be Doing

In this position, you will connect with clients and members who have requested information about their benefits. You will help review eligibility, explain available programs, and guide clients through the enrollment process in a professional and supportive way.

Daily responsibilities may include:

• Responding to incoming client inquiries
• Returning calls and following up with members
• Reviewing benefit enrollment information
• Helping determine eligibility for available programs
• Explaining coverage options clearly and professionally
• Creating personalized benefit recommendations using a needs-based system
• Maintaining accurate client records and documentation
• Working closely with leadership and training teams
• Staying updated on current products, services, and company procedures

What We Provide

• Complete training provided
• Fully remote work-from-home position
• Weekly pay plus bonus opportunities
• Competitive compensation structure
• Career growth and advancement opportunities
• Benefits available after 3 months
• Supportive team environment
• Flexible schedule with a focus on work-life balance

Who This Role Is Best For

This opportunity is ideal for someone who is professional, coachable, organized, and comfortable speaking with clients by phone or Zoom. No previous industry experience is required, as training and support are provided from the start.