Benefits Specialist - Flexible Schedule - Remote

AIL; United States; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Mentorship

Weekly pay

Bonus opportunities

Competitive pay

Health benefits after probation

Leadership opportunities

Professional development

Work-life balance

Job summary

American Income Life is seeking a Benefits Representative for a fully remote role in the United States. You will meet with members virtually to explain benefit options, assess needs, and guide enrollment, while maintaining records and staying updated on products through ongoing training.

You will work with leadership to provide excellent service, respond to questions about programs, and follow up professionally to ensure member satisfaction and healthy coverage decisions.

Qualifications

• Motivated and dependable
• Strong communication skills
• Enjoy working with people

Responsibilities

• Connect with members through inbound and scheduled virtual appointments
• Review benefit eligibility and explain available coverage options
• Respond to questions regarding programs, products, and existing coverage
• Follow up with members promptly and professionally
• Assess individual and family needs using a structured consultation process
• Help clients identify coverage options that align with their needs
• Maintain accurate records and documentation
• Stay current on products, procedures, and company updates through ongoing training
• Work closely with leadership and team members for continued development

Job description

About the Opportunity

American Income Life has been serving working families since 1951, providing life, accident, and supplemental health coverage throughout the United States, Canada, and New Zealand. Through its New York subsidiary, National Income Life Insurance Company, the organization also serves families across New York State.

The company works closely with members of labor unions, credit unions, associations, and their families, helping individuals understand and access benefit programs designed to provide additional financial protection.

Our client experience is fully virtual, allowing representatives to meet with families remotely and provide guidance from the convenience of their homes.

Your Role

As a Benefits Representative, you will work directly with members who are requesting information about available benefit programs. You will help them understand their options, answer questions, review eligibility, and guide them through the enrollment process.

The position combines customer service, communication, and needs-based benefit consultations in a remote environment.

What You’ll Be Doing

• Connect with members through inbound and scheduled virtual appointments

• Review benefit eligibility and explain available coverage options

• Respond to questions regarding programs, products, and existing coverage

• Follow up with members promptly and professionally

• Assess individual and family needs using a structured consultation process

• Help clients identify coverage options that align with their needs

• Maintain accurate records and documentation

• Stay current on products, procedures, and company updates through ongoing training

• Work closely with leadership and team members for continued development

What You Can Expect

• Fully remote, work-from-home environment

• Comprehensive training and ongoing mentorship

• Weekly compensation

• Performance-based bonus opportunities

• Competitive earning potential

• Health benefit eligibility after the qualifying period

• Opportunities for advancement into leadership

• Continued professional development

• A team environment that values flexibility and work-life balance

We are looking for motivated, dependable individuals who communicate well, enjoy working with people, and are interested in developing a long-term career in a growing virtual organization.