Remote Benefits Consultant

AIL; Fort Wayne (IN); Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

Weekly pay

Remote work

Career growth

Training & mentorship

Job summary

AO (American Income Division) is seeking a Remote Benefits Specialist to support families by explaining available benefits and assisting with enrollment. Training is provided and mentorship is ongoing in a fully remote, US-based environment.

This role emphasizes customer service, relationship-building, and long-term client support from home. Ideal candidates are self-motivated, coachable, and able to work independently while collaborating with a remote team.

Qualifications

• Excellent communication and relationship-building skills.
• Strong customer service mindset.
• Self-motivation and accountability.
• Ability to work independently while collaborating remotely.
• Computer proficiency with virtual platforms.

Responsibilities

• Meet with clients through Zoom and phone consultations.
• Educate families on available benefit and coverage options.
• Guide clients through applications and enrollment.
• Answer questions with professionalism, empathy, and care.
• Assist clients with policy updates and ongoing service.

Skills

Communication

Customer service

Relationship-building

Time management

Empathy

Remote collaboration

Job description

AO (American Income Division) is seeking a Remote Benefits Specialist to support families by explaining available benefits and assisting with enrollment. Training is provided and mentorship is ongoing in a fully remote, US-based environment.

This role emphasizes customer service, relationship-building, and long-term client support from home. Ideal candidates are self-motivated, coachable, and able to work independently while collaborating with a remote team.