Remote Benefits Advisor - Training & Growth Opportunities

Third Party CS; Los Angeles (CA); Remote; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health, dental, and vision benefits

Professional development programs

Leadership advancement opportunities

Ongoing coaching and support

Flexible work schedule

Remote work environment

Job summary

Third Party CS is seeking motivated individuals for a fully remote role helping union members understand and maximize their benefits. Training, mentorship, and ongoing support are provided to develop strong customer service skills.

The position emphasizes clear communication, problem solving, and relationship building with members and their families, with a flexible schedule and opportunities for advancement.

Qualifications

• Strong communication skills.
• Positive attitude and willingness to learn.
• Dependable and self-motivated.
• Comfortable speaking with people over phone and Zoom.
• Organized and detail-oriented.
• Customer service experience is helpful but not required.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Communication

Positive attitude

Willingness to learn

Dependable

Phone/Video chat

Organized

Detail-oriented

Customer service exp

Job description

Third Party CS is seeking motivated individuals for a fully remote role helping union members understand and maximize their benefits. Training, mentorship, and ongoing support are provided to develop strong customer service skills.

The position emphasizes clear communication, problem solving, and relationship building with members and their families, with a flexible schedule and opportunities for advancement.