Remote Benefits Administrator - Strategy and Compliance

AlphaStaffHCM; United States; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Health & welfare benefits

401(k) retirement plan

PTO & holidays

Wellness program

Volunteer time off

Job summary

AlphaStaffHCM is seeking an Employee Benefits Administrator to oversee the strategic administration, analysis, and consultative support of employee benefit programs for assigned strategic accounts.

This role serves as a trusted resource to employees, vendors, and internal stakeholders by interpreting benefit provisions, evaluating complex issues, and recommending solutions that support compliant administration, effective service delivery, and client objectives.

Qualifications

• Associate degree or 3+ years combined work experience and education.
• Solid understanding of employee benefits programs and applicable regulations.
• Strong attention to detail with proven ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Active 2-15 life and health license (or obtain within 1 year).
• Proficient in Microsoft Office with advanced knowledge of Excel/VLOOKUP
• Ability to multitask and be highly organized with strong communication skills.
• Experience with HRIS and benefits administration platforms.
• Client-facing or consultative experience, preferably supporting complex accounts, benefits strategy, or issue resolution.

Responsibilities

• Oversee and evaluate the administration of employee benefit programs, including medical, dental, vision, life, disability, retirement plans, COBRA, and voluntary benefits, to ensure alignment with plan provisions, account needs, and business objectives.
• Review complex enrollment, termination, qualifying life event, and eligibility matters; interpret applicable plan rules; determine appropriate actions; and resolve exceptions in accordance with established guidelines.
• Analyze benefits data and system activity to identify trends, discrepancies, and areas of risk, and recommend corrective actions or process improvements to maintain data integrity.
• Serve as a lead resource for complex employee and client benefit inquiries, providing consultative guidance, interpreting plan provisions, and resolving issues with professionalism and confidentiality.
• Advise employees and stakeholders on benefit options, coverage implications, and enrollment requirements through clear written communication and individualized consultative support.
• Lead or support open enrollment strategy, implementation planning, stakeholder communications, and issue resolution for assigned accounts.

Skills

Analytical Judgment

Client & Stakeholder Consultation

Priority Management

Technical & Systems Acumen

Problem-Solving

Communication Skills

Collaboration

Education

Associate degree or 3+ years combined work experience and education

Active life and health license (2-15)

Tools

Microsoft Office (Excel/VLOOKUP)

HRIS systems

Benefits administration platforms

Job description

AlphaStaffHCM is seeking an Employee Benefits Administrator to oversee the strategic administration, analysis, and consultative support of employee benefit programs for assigned strategic accounts.

This role serves as a trusted resource to employees, vendors, and internal stakeholders by interpreting benefit provisions, evaluating complex issues, and recommending solutions that support compliant administration, effective service delivery, and client objectives.