Remote Benefit Administration Analyst | Flexible Schedule

Texas-Municipal-Retirement-System; Austin (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible scheduling

Twelve paid holidays

Remote work opportunities

Generous leave program

Modern office space

Job summary

Texas Municipal Retirement System (TMRS) in Austin, TX seeks a Benefit Administration Analyst to process member transactions and provide counseling to TMRS members, retirees, and beneficiaries. The role ensures accuracy and compliance with TMRS policies while delivering reliable service to internal and external customers.

The analyst reviews applications, calculates benefits, and handles legal documents, contributing to a high-quality benefits program and continuous process improvement.

Qualifications

• High school diploma required.
• 4 years of related experience.
• Excellent oral and written communication skills.
• A passion for public service and customer service.
• Preferred: college degree and experience in public pension or retirement administration.

Responsibilities

• Process member transactions including retirements, refunds, death benefits and account updates.
• Review applications and supporting documentation for completeness, accuracy and eligibility.
• Calculate benefits, contributions, and adjustments in accordance with TMRS rules.
• Review and apply legal documents such as beneficiary updates, POAs, and court orders.
• Maintain accurate records and documentation within TMRS systems.
• Communicate with internal teams and the Member Service Center to address inquiries and processing needs.
• Participate in quality checks, audits, and compliance activities; support training and continuous process improvement.

Skills

Oral and written communication

Customer service

Attention to detail

Education

High school diploma

College degree (preferred)

Job description

Texas Municipal Retirement System (TMRS) in Austin, TX seeks a Benefit Administration Analyst to process member transactions and provide counseling to TMRS members, retirees, and beneficiaries. The role ensures accuracy and compliance with TMRS policies while delivering reliable service to internal and external customers.

The analyst reviews applications, calculates benefits, and handles legal documents, contributing to a high-quality benefits program and continuous process improvement.