Remote Behavioral Health Navigator — Care Coordination

PeopleOne Health, Inc.; Melbourne (FL); Remote; USD 52,000 - 78,000; Full time

Job summary

PeopleOne Health, Inc. is seeking a Behavioral Health Navigator to join our care team in the Melbourne area.

You will collaborate with clinicians, social workers, and external partners to address members' mental, behavioral, and social needs, focusing on screening, care coordination, and resource navigation. The role emphasizes community outreach, referrals, and documentation in the EHR, with an emphasis on compassionate, culturally humble patient engagement and a strong commitment to HIPAA

Qualifications

• Bachelor’s degree or CMA with 3–5 years in behavioral health or care navigation.
• Experience in care coordination, referrals, and screenings.
• Knowledge of PHQ-2, GAD-7 and SDOH tools.
• Understanding of HIPAA confidentiality and patient privacy.

Responsibilities

• Support the social worker in addressing mental, behavioral, and social needs within the area.
• Coordinate care for therapy, psychiatry, and mental health resources with external services.
• Provide SDOH screenings, resources, and referrals.
• Collaborate with a multidisciplinary care team to align physical and behavioral health needs.
• Conduct community outreach and build partnerships with local organizations.
• Coordinate with local substance use treatment providers for member assessments and referrals.
• Provide behavioral health and wellness education for members and employees.
• Track completion of mental health screenings and documentation in the EHR.

Skills

Communication

Interpersonal skills

Empathy & humility

Calm under pressure

EHR knowledge

HIPAA confidentiality

Dependable

Adaptable

Education

Bachelor’s degree in social work/psych/counseling

Certified Medical Assistant

Job description

PeopleOne Health, Inc. is seeking a Behavioral Health Navigator to join our care team in the Melbourne area.

You will collaborate with clinicians, social workers, and external partners to address members' mental, behavioral, and social needs, focusing on screening, care coordination, and resource navigation. The role emphasizes community outreach, referrals, and documentation in the EHR, with an emphasis on compassionate, culturally humble patient engagement and a strong commitment to HIPAA