Remote Banking Support Specialist

Yoh; Charlotte (NC); Remote; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Training opportunities

Job summary

Yoh is seeking a customer support specialist for a remote, high-volume inbound call role in the financial services sector. You will handle money movement, new accounts, and transfers while researching inquiries and ensuring accurate, professional service.

Training starts December 15, 2026, with shifts between 8:00 AM and 8:00 PM ET. The position offers 40 hours per week, potential four 10-hour days or five 8-hour days, and benefits consistent with Yoh's program.

Qualifications

• 2+ years of client-facing or service experience; bachelor's degree or equivalent education and experience.
• Call-center or banking experience helpful, but prior financial-services experience is not required.

Responsibilities

• Assist callers with money movement, new accounts, or account transfers.
• Research inquiries, navigate multiple systems, and resolve issues accurately.
• Deliver professional service while meeting assigned call and attendance expectations.

Skills

Communication skills

Customer service

Problem-solving

Computer skills

Education

Bachelor's degree or equivalent

Job description

Yoh is seeking a customer support specialist for a remote, high-volume inbound call role in the financial services sector. You will handle money movement, new accounts, and transfers while researching inquiries and ensuring accurate, professional service.

Training starts December 15, 2026, with shifts between 8:00 AM and 8:00 PM ET. The position offers 40 hours per week, potential four 10-hour days or five 8-hour days, and benefits consistent with Yoh's program.